FAQs

How long can I have the bin for?

We leave the bin with you for 7 days or we can collect earlier if you wish. That is we deliver on day 1 and collect on day 7 so that you have a genuine 6 full days in between. This is ideal for weekend clean-ups!

Can I get it collected earlier?

Yes, call the 0421 999 018 or 02 66760098 to arrange an earlier collection or use the fast pickup page available here or on the home page.

Can we get a bin delivered on a Saturday or Sunday?

We deliver on Saturdays (generally on the Saturday morning), pre booked. Please book your Saturday delivery by close of business on Friday. Service delivery is not provided on Sundays.

What is the earliest or latest that you can deliver or collect my bin?

We can generally arrange early morning deliveries. The latest we will guarantee delivery is between 2 and 4PM daily.

Can I fix a time for delivery or collection?

At most times we can provide you with a 2 hour time window for delivery.

When is payment required?

We collect payment on delivery of the bin or you can pre-pay by credit card . Our drivers can accept cash or cheque and will receipt your docket. Most customers choose to pay by credit card if they do not expect to be on site at delivery. Call us if you would like to arrange electronic transfer.

Can I have a trade account?

If you are a licensed builder, tradesman or registered business, complete our account application and meet our credit requirements, then we can provide you with a 14 day trading account. Call us for an account application.

What should I do with old tins of paint?

Paint tins are not to be placed in the skip bin.

What about hazardous or toxic waste?

For pesticides, herbicides and other chemicals, contact your local council for details of when and where they hold their collection days for these items.

Can you place the bin under my carport or in my garage?

No, we cannot risk the damage to your property. But we can often place it at the front of your carport or over to one side to leave room for your car.

How much can I stack the rubbish skip up?

We are not allowed to carry an unsafe load, please fill the line indicated on the bin. Waste should not be able to move in transit and must not hang over the sides.

What is a cubic metre?

A cubic metre is a standard unit of measurement. One cubic metre is the amount that would be held in a cube that is one metre wide by one metre high by one metre deep.

Diagram of a cubic metre:

How can I estimate what size rubbish skip need?

To estimate the size of bin you need, imagine your rubbish in a pile and then estimate it volume like this:

Length x Width x Height

= 1.8m x 1.6m x 1.3m

= approx. 3.7m

Choose a 4 cubic metre bin

How far ahead should I book my bin?

If you need a bin for delivery early in the working week, then the day before is generally OK. For weekends book a few days ahead so that we can supply you with the size you prefer. In periods leading up to Christmas, Easter and long weekends you may need to book a few days in advance.

How many trailer loads can I get in the bin?

Many customers like to use ‘trailer loads’ to estimate the size of bin they need but care must be taken when considering this. The amount you can get in the bin depends on how well you utilise the space: how much air space you leave. To maximise the space, cut green waste into smaller pieces and pack it down tightly. Flatten boxes, break up furniture and fill air spaces to get the best value for your money.

Please feel free to contact us.

We are here to help make your experience as supportive and enjoyable as possible.

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